Short-term rental turnovers

Stop losing turnovers to “it wasn't clean.”

Send the host a before-and-after report that proves the place was guest-ready, in two taps, before the next guest checks in. No more refund claims that come down to your word against theirs.

No signup · No credit card · Ready in under 2 minutes

Sound familiar?

The problem isn't the clean. It's proving it.

01

A guest claims the place 'wasn't cleaned' to angle for a refund, and the host has nothing to push back with. One accepted claim can cost more than a month of cleans.

02

Remote hosts can't inspect your work, so every one-star cleanliness review lands on you, even when the last guest trashed the place after your clean.

03

You manage turnovers across a dozen listings and three cleaners. When something's missed, you find out from an angry guest instead of from your own records.

How it works

Three steps. One report per job.

No app, no training day. If your crew can take a photo, they can document the job in a report clients trust.

  1. 01

    Upload before & after photos

    Add them straight from your phone or camera roll, labeled before and after by area.

  2. 02

    Add the job details

    Site, client, crew, time on site, and the scope you completed, two minutes, tops.

  3. 03

    Download or send the report

    A clean, dated PDF you can send your client before you leave the site.

What your client sees

A receipt, not a promise.

Every report documents the scope you agreed to, photographed, dated, and signed off. Here's what a typical one covers:

  • All linens stripped, laundered, and beds staged hotel-style
  • Bathrooms sanitized and restocked with towels and toiletries
  • Kitchen reset: dishes, appliances, fridge cleared of guest items
  • Consumables restocked and inventory noted (coffee, paper, soap)
  • Damage and left-behind items photographed and flagged for the host
Proof-of-clean report

The Dune House, Listing #7

18 Shorebreak Lane, Santa Cruz, CA · Mar 14, 2026

Client
S. Whitfield (Host)
Provider
Coastline Turnovers
Crew
R. Delgado
On site
10:30 AM to 1:15 PM (2h 45m)
Photo evidence
8 items
Living room, before
Living room, beforeBefore
Living room, after
Living room, afterAfter
Kitchen, before
Kitchen, beforeBefore
Kitchen, after
Kitchen, afterAfter
Bedroom, before
Bedroom, beforeBefore
Bedroom, after
Bedroom, afterAfter
Bathroom, before
Bathroom, beforeBefore
Bathroom, after
Bathroom, afterAfter
Work completed
5 items

Scope of work

  • All linens stripped, laundered, and beds staged hotel-style
  • Bathrooms sanitized and restocked with towels and toiletries
  • Kitchen reset: dishes, appliances, fridge cleared of guest items
  • Consumables restocked and inventory noted (coffee, paper, soap)
  • Damage and left-behind items photographed and flagged for the host
Timeline
  1. 10:30 AM

    Crew on site

  2. 1:15 PM

    Crew off site

Summary

8 photos attached

4 before · 4 after

Time on site

10:30 AM to 1:15 PM · 2h 45m

The Dune House, Listing #7

18 Shorebreak Lane, Santa Cruz, CA

Client sign-off

Signature, to be completed on site

Questions we hear often

Can the report help fight a cleanliness refund claim?+

Yes. Platforms weigh dated photo evidence heavily in guest disputes. A report showing the state of the property after your clean gives the host something concrete to submit instead of their word against the guest's.

I clean for multiple hosts. Does each one get their own report?+

Each turnover produces its own report tied to that listing and date. Send each host only their properties: they see a clean, professional document, not your whole client list.

How do I document guest damage I find during a turnover?+

Photograph it as a 'before' shot with a label. It lands in the report as a dated before shot, which is what hosts need to file a damage claim with the platform.

Will my cleaners actually use this between back-to-back checkouts?+

It's photos they're mostly taking anyway, plus a two-minute form. Most teams fold it into the final walkthrough, so the report is ready before they lock the door.

Send your host proof before the next guest checks in.

Start with the free generator. Upgrade to send clean, unbranded reports.